Live Chat

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Live Chat

With a live chat box on your website, you make it even easier for customers to ask questions and find what they’re looking for.  Use live chat to create one more connection point between you and your customers.

Description

Answer Customer Questions in Real Time with Live Chat!

With a live chat box on your website, you make it even easier for customers to ask questions and find what they’re looking for.  Use live chat to create one more connection point between you and your customers.

  • Integration of a live chat box onto your website.
    • The chat can be driven by live agents or the ChatBot AI.
  • Features include:
    • Canned responses
    • Chat tags
    • File sharing
    • Chat archives
    • Notifications
    • Chat transfer
    • Chat ratings
    • URL rules
    • Ticketing
    • Chat history
    • Chat transcripts
    • Automatic greetings
    • Agent profiles
    • Languages
    • Reports of tickets, chats, customers and more
    • Single sign-on integration
    • Data storage
    • Visitor banning
    • Credit card masking
    • Access restriction
    • And 170+ integrations
  • Live Chat’s monthly fees will be paid directly to Live Chat.

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