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The Federal Office of Child Support Enforcement (OCSE) required a demographic profile of its child support customers in order to ensure that guiding principles and action items were being met. The project, called OCSE9, sought a better understanding of what cultures it serves, how extensive jurisdictional barriers are, and the social and economic characteristics of its customers.

In order to gather this important information, we forged a partnership with The Urban Institute to create a nationwide sophisticated online survey tool. Our team worked with child support directors in the nine largest states to capture state-level demographic, social, and economic characteristics of their child support population. We gathered and stored data in a web-based repository built by Courtland’s programmers to allow for faster data analysis and streamlined reports. We converted this data into meaningful reports and presentations to provide OCSE information to make better decisions about their program’s future.

With Courtland’s help, OCSE was able to focus on and understand important questions to their organization without having to spend significant time and money seeking these answers on their own. To find out how we can help your organization, please contact us today.

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